Thank you for shopping with Apex Tech Solutions.
1. Shipping Coverage
We currently deliver to:
[India / Selected Indian locations / Worldwide — SELECT ONE]
Certain remote or restricted locations may have limited delivery availability.
2. Order Processing
Orders are generally processed within [1–2] business days after successful order confirmation/payment.
Orders placed on weekends or public holidays may be processed on the next business day.
3. Estimated Delivery
Estimated delivery time:
[3–7 business days]
Delivery time may vary depending on the destination, product availability and courier service.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout.
Free shipping may be offered for selected products, locations or order values.
5. Order Tracking
Once your order has been shipped, tracking information may be provided through:
- SMS
- Customer account
- Courier tracking link
6. Delivery Delays
Delivery may be delayed due to circumstances outside our control, including:
- Weather conditions
- Natural disasters
- Transportation issues
- Public holidays
- Courier delays
- Government restrictions
- Incorrect address
- High-volume sales periods
7. Incorrect Address
Customers are responsible for providing an accurate delivery address.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
8. Failed Delivery
If the courier attempts delivery multiple times and delivery fails because the customer is unavailable or unreachable, the shipment may be returned to us.
9. Damaged Package
If a package appears visibly damaged at the time of delivery, customers should:
- Take photographs/videos of the package.
- Record the issue with the delivery executive where possible.
- Contact our support team immediately.
- Provide the order number and supporting evidence.